Manage or provide antivirus
Enforce MFA where possible
Automatic OS/app updates
Basic security checks
Email support (Microsoft 365, Google Workspace, Zoho, on-premises)
Daily app help
New device setup
Cloud file protection via existing service
Support during outages/recovery
10 remote helpdesk hours/month (business days)
Employee setup/removal with current methods
Track hardware/software per existing setup
Manage or provide antivirus
Enforce MFA where possible
Automatic OS/app updates
Basic security checks
Email support (Microsoft 365, Google Workspace, Zoho, on-premises)
Daily app help
New device setup
Cloud file protection via existing service
Support during outages/recovery
10 remote helpdesk hours/month (business days)
Employee setup/removal with current methods
Track hardware/software per existing setup